Returns
RETURNS MADE EASY WITH OUR "GOT YOUR SIX GUARANTEE" WHAT IS YOUR RETURN POLICY? Need an exchange, store credit or a refund? No problem! I RECEIVED AN ITEM THAT I DID NOT ORDER. WHAT DO INEED TO DO? We get it, mistakes happen. If you received an item in error, simply reach out to our C'S team and we will make it rieht as quickly as possible at no additionalcost to you. HOW DO YOU GUYS HANDLE LOST SHIPMENTS? MY PACKAGE WAS DAMAGED IN TRANSIT. NOW WHAT?
Here at Nine Line Apparel we like to make your experience as easy AND as enjoyable as possible with our hassle-free returnpolicy.
We accept items for exchange, store credit or refund within 60 days of the original order date as long as the product is in newcondition.
If you are exchanging an active limited time design, your order will ship on or after the active listed ship date.
Should vou receive a faulty or defective product please eive us a call at 912-480-4250 M-F 8am-5om or shoot us an email [email protected].
For additional questions about the return process please contact our customer service team.
Contact us right away if your package is lost in transit. We will make all attempts to locate the package with the carrier. lf thepackage is deemed lost, no sweat, we will make it right!
Contact our Customer Service team, answer a few questions, and we will do everything we can to make sure you get areplacement sent out as quickly as possible.